Last updated: 15 July 2026
This Privacy Policy explains how Sloclap SAS ("Sloclap", "we", "us", or "our") collects, uses, stores and protects personal data when you use Rematch Esports, including rematchesports.com and related esports features, tournaments, player profiles and community services (the "Service").
Rematch Esports is an esports platform endorsed and supported by Sloclap. Sloclap is the data controller for personal data processed through the Service under applicable data protection laws, including the EU General Data Protection Regulation ("EU GDPR"), the UK GDPR, and other applicable privacy laws.
Controller details:
Sloclap SAS
Sloclap
3 Rue Rondelet
75012 Paris, France
For privacy enquiries, contact: privacy@rematchesports.com
Rematch Esports maintains esports player and team profiles to provide tournament history, rankings, statistics and community features.
Some profiles are created automatically, before the person they describe creates an account, using esports competition data obtained from third-party tournament platforms — principally start.gg, through its official API.
Information in these profiles may include:
These profiles let us maintain accurate esports records and provide public competitive history. They are created from data you entered into a public tournament under your own gamertag, and are limited to competition information. If a profile describes you, you can claim it, correct it, or ask us to anonymise it — see "Your Rights" and "Linking and verifying your start.gg account" below.
You can create an account by signing in with Discord. We request only Discord's basic identify permission. Through it, Discord provides:
We store your Discord user ID and username to identify your account, and use your display name to set your initial profile name. We do not receive your email address from Discord, and we never receive or store your Discord password.
If your Discord account is already associated with an existing player profile, signing in links you to that profile; otherwise a new profile is created for you. To claim, link or correct a profile, contact us at the address above.
If a competition profile was created for you, or you want to confirm that a profile is yours, you can verify ownership of your start.gg account from your account settings using start.gg's official sign-in ("Verify with start.gg"). This confirms, directly with start.gg, that you control the account.
When you complete this sign-in, start.gg provides your start.gg player identifier, your profile slug, and your current competition gamertag. We store your verified player identifier and slug, record the date you verified, and add your gamertag to your in-game aliases (used, like your other aliases, to match your screenshots and results to your profile).
Verifying confirms the profile is yours, lets you upload your own match statistics, and ensures your results are credited to your account rather than a separate profile. It is optional: your results are still attached to your profile through the normal tournament import whether or not you verify. To unlink or correct a verified start.gg account, contact us at the address above.
You may optionally link a Steam account to your profile from your account settings, using Steam's official sign-in ("Sign in through Steam"). This only confirms your Steam identity — it does not give us access to your Steam password, friends list, purchase history, or any other Steam data beyond what is described below.
When you link your Steam account, we receive your SteamID64 through Steam's sign-in confirmation. We then use the Steam Web API to retrieve your public Steam display name ("persona name") and your Steam profile URL.
We store your SteamID64, Steam display name, Steam profile URL, and the date you linked your account. Your Steam display name is used, in the same way as your in-game aliases, to help match your competitive screenshots and results to your profile, and is refreshed when we process your uploaded screenshots so it stays current.
This information is private to your account and our staff; it is not shown on your public profile. You can unlink your Steam account at any time from your account settings, which removes this stored information going forward.
Once you have an account, we may also hold:
You may choose to add optional content to your profile, including a display name, country/region, profile photo, banner image or video, team information, and known in-game names ("aliases"). Aliases are kept private to your account and are used to match your performances to you (see below). Please avoid putting information you do not want to be public into fields that are publicly displayed.
To record match results, users may upload screenshots of in-game scoreboards. We process these screenshots using an automated, AI-based optical-character-recognition step provided by Anthropic (Claude API) to read player names and statistics from the image. Extracted statistics are matched to player profiles using stored in-game aliases and are reviewed by our staff before being accepted and published.
Uploaded screenshots are stored and may be displayed publicly on the relevant match or game page as a record of the result. Screenshots may contain the in-game names of the players shown.
Rematch Esports is built around public esports profiles and competition records. Depending on the profile and activity, publicly visible information may include:
Information classed as private — your email address, account roles, linked Discord, Steam and start.gg identifiers, and your in-game aliases — is restricted to you and our staff and is not shown publicly.
We do not collect device or browsing data directly within the application database. However:
Where you consent, we use Google Analytics 4 to understand how visitors interact with the Service. This may include pages viewed, session duration, approximate (city-level) location, device and browser information, and traffic sources. Analytics only runs after you accept analytics cookies.
We use Sentry to detect and diagnose technical errors, measure performance, and receive security reports, so that we can keep the Service working and safe. Unlike analytics, this is part of operating and securing the Service: it runs whether or not you accept analytics cookies, and it does not set advertising or tracking cookies.
Two kinds of report may be sent to Sentry:
We have chosen to store this data in Sentry's European (EU) data region. Reports are used only to operate, debug and secure the Service, and are retained for a limited period.
We collect personal data from:
We use personal data to:
Our legitimate interests balancing. Where we create and maintain player profiles from tournament data before the person has an account, we rely on legitimate interests. We have weighed this against your rights and consider it proportionate because: the data originates from public competitions you entered under your own gamertag, where publication of results is expected; we limit the profile to competition information and identifiers needed to keep records accurate; the resulting records support fair, transparent and verifiable competitive history for the whole community; and you can object at any time, after which we anonymise your profile as described below. We keep a record of this assessment and review it as the Service changes. If you would like more information about this balancing, contact us at the address above.
Essential cookies are required for the Service to function and do not require consent. These include the session cookie that keeps you signed in, and short-lived cookies used only during the Discord, Steam and start.gg sign-in processes.
Analytics cookies are set by Google Analytics and are used only after you accept them. Analytics are denied by default until you choose otherwise. Your choice is stored locally in your browser (it is not sent to our servers), and you can change or withdraw it at any time using "Cookie settings" in the site footer.
We do not sell personal data. We share data with a small number of providers that help us run the Service:
We may also disclose information to comply with legal obligations, respond to lawful requests, protect the rights and safety of users or Sloclap, or in connection with a corporate transaction such as a merger or acquisition.
The Service is available internationally, and several of our providers (including Anthropic, Google, Vercel, Cloudflare, Discord, Valve (Steam) and start.gg) are based in or process data in the United States. Sentry is a US-based provider, but we have selected its European (EU) data region so that error, performance and security reports are stored in the EU. Where personal data is transferred outside the EEA or the UK, we rely on appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Agreement, or other recognised legal transfer mechanisms.
We retain personal data only for as long as necessary for the purposes described in this policy:
When information is no longer required, it is deleted or anonymised where appropriate. You may ask us to delete your account or anonymise your profile at any time. Because we maintain competitive records, we may need to retain match results, statistics and placements to preserve tournament integrity — where we do, we retain them in anonymised form, detached from your name, gamertag, aliases, country and your public linked accounts, so that the historical record remains accurate without continuing to identify you publicly. As explained under "Your Rights", this may include a suppressed internal start.gg identifier and any match screenshots that form part of that competition record.
Depending on your location and applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to request a copy of it, and to withdraw consent where processing is based on consent.
Because Rematch Esports is built around competition records, we handle these requests as follows:
To exercise your rights, contact privacy@rematchesports.com. We may ask you to verify your identity first. If you are in the EEA or UK, you also have the right to complain to your local supervisory authority (in the UK, the Information Commissioner's Office, ico.org.uk).
We use automated technology to read statistics from uploaded match screenshots (see "Match statistics and game screenshots"). This does not produce legal or similarly significant effects about you: extracted statistics are reviewed by our staff before they are accepted and published.
Verifying that a start.gg, Discord or Steam account belongs to you is always initiated by you and confirmed through that provider's own sign-in — we do not make automated decisions about your identity without your involvement.
The Service is not intended for children below the minimum age required under applicable law or by our sign-in provider (Discord). We do not knowingly collect personal data from children in violation of applicable privacy laws. If you believe a child has provided personal data, contact us so we can investigate.
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration and unauthorised disclosure — including encrypted sign-in tokens and secure authentication. No online service can guarantee absolute security.
The Service may contain links to or integrations with third-party services. We are not responsible for the privacy practices of third parties and recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy from time to time. If we make significant changes, we may provide notice through the Service or by other appropriate means. The date at the top indicates when it was last updated.
Sloclap SAS
Sloclap
3 Rue Rondelet
75012 Paris, France
Email: privacy@rematchesports.com